Order Taking

Many companies have a member of staff sitting by the phone taking orders, a very necessary job to remain in business, but not necessarily the most efficient use of their time - but, what about when they leave their desk, go to lunch, take a holiday, are unexpectedly absent? 

Orders from catalogues, brochures or television advertisements, repeat order from existing customers - all can be taken 24 hours a day 7 days a week by our trained staff; there is no need to miss even one order for any reason. 

myPAlive professional call handling service can also handle your Customer Service calls either in office hours or out of hours. If you require we can put together a Train the Trainer programme for our operators so they can talk knowledgeably and informatively regarding your product. Once you are happy with that and we are ready to go, it is a simple matter of diverting your phone to an allocated number and let our answering service begin helping build your business.