NHS / Doctors Medical Answering Services

If ever answering a call was important, it is never more so than within the medical profession, where it could mean the difference between life and death. While many calls just need to be dealt with in a timely way, there are the emergency ones that need to be responded to immediately. Is your call centre /telephone answering service processing your out of hours calls as responsively as you would like? Are they open 24 hours 7 days a week?  Do they have a state of the art Rota programme that will alert the correct doctor on call using a 24 hour call out system? Are you able to make last minute changes to rotas yourself which will immediately update on your providers screen?

At myPAlive! we can answer YES to all those questions, our brand new 24 hour call out rota system has many unique features which will benefit your practice, giving you the confidence that the correct emergency on call doctor will be reached as a matter of urgency.

Not only can we escalate the call in person but can back it up with a text message and /or email. All calls can be recorded so you can be completely reassured that the call has been dealt with and resolved in the correct way.