Overflow Call Centre
Most businesses, at some point, have a busy time, whether it be a festive season, holiday season, bad weather, job responses, advertising campaigns, sickness, end of promotion, natural disaster helplines. Whether you are a small company or a large call centre what you require is a seamless solution that gets you through those busy times. myPAlive! can offer you short or long term solutions, with their flexible telephone answering service.
Having to retain extra call centre staff all year round to cover those busy periods can be expensive, by paying only for the calls that are answered by our telephone answering service you can keep on top of your costs and have some measurement of your ROI.
Never Miss a Call Again with Our Overflow Call Answering Service!
Divert the calls you are unable to answer, so even if it is just lunchtime cover, you know that someone will be able to pick up that all important call.
It’s simple: we provide you with an exclusive number that you divert your number to, our trained and experienced call handlers will answer in your company name and ask as many questions as you require. We then can call, email or text you with the information we have taken from your customer.