Specialist Call Centre Answering Services at myPAlive

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FAQ Centre

What we think you'd like to know. Anything more, just ask!

What We Do

24/7 Emergency Call Out

• Engineers
• Vet Emergency
• NHS & Doctors
• Rostered Specialised Staff
• Social Services & Home Care
• Property Maintenance / Facility Management
• 24 hour Help Desk

Call Handling & Message Taking

• Overflow Calls
• Out of Hours Calls
• Customer Services
• Orders
• Message Taking
• Call Screening

Specialist Services

• Media Response & Brochure Requests
• Marketing Campaign Results
• Absence Management
• Disaster Recovery
• Seminar Registration
• Customer Internet Support
• Store Locators
• Customer Satisfaction & Call Surveys

• Staff Time Management
• Call Filtering
• Debt Chasing / Credit Control
• Telesales
• Registration Line
• Fault Helpdesk & Alarm Activations