“Vodafone have used the services of myPAlive! for nearly ten years; that in itself shows the confidence we have in the quality of support we receive, such a vital ingredient to maintaining the image and reputation of the Vodafone brand.
myPAlive! provide us with a genuine 24/7/365 facility; maintain the highest standards of service, and just as importantly, respond immediately to any challenges we may give them."
Vodafone UK

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"Save the Children has used myPAlive! telephone answering for 11 years and found it to be a very professional and efficient service. It is important that we are able to receive and deal with urgent calls outside of office hours and myPAlive! has enabled us to keep in touch with staff across the world regardless of the time difference, enabling us to respond to emergency situations with a minimum of delay."
Kay Burgess
Contracts Manager
Save the Children

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“We have been using the myPAlive! service for some years now and as a major council we find their services to be invaluable to us. Their professionalism and attention to detail ensures that our calls are handled promptly and consistently at all times.”
Marjaneh Shahabi
Telephone/Online Strategic Operation Manager
Brent Council

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“myPAlive! have always provided a professional and efficient service to Whitbread’s Supply Chain Function, ensuring that any issue identified and escalated can be dealt with as quickly as possible.”
Dan Unwin
Head of Service Delivery
Whitbread Group Procurement

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“We have been dealing with myPAlive! for some 10 years. They are always courteous and helpful. Due to the nature of our business and with 500 Engineers in the UK we are always changing our rota and Customer’s requirements; this is always handled with the utmost efficiency. We are more than happy with the service level given to us by our partner in Call Handling and long may it continue.”
Malcolm K Condron
General Manager – After Sales
Jungheinrich UK Ltd

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“myPAlive!” has consistently provided our Emergency Duty Service with a responsive and sensitive answering service. myPAlive! handles a high volume of calls in a fast moving customer oriented environment. Where any difficulties arise, they are always dealt with courteously, quickly and effectively.”
Mike Pettitt
Operations Manager
East Sussex Emergency Duty Service

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“As a provider of reactive maintenance it is imperative that we deliver a first class service to all our clients and respond to their needs promptly 24 hours a day. Through using myPAlive! we have been able to tailor a system to suit which is used outside of our office opening hours and meets both the needs of Mountjoy and its clients delivering an excellent service on our behalf.”
Mark Ridett
Director
Mountjoy

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“We have been using myPAlive! for a number of years. I have always found the staff very helpful and the system works well. On the few occasions when a problem or a query has arisen, it has always been dealt with quickly and efficiently, with reply almost immediately by email. Also the staff are very understanding when I have made a mistake and it needs to be checked.”
Julie Chilton
Office Services Manager
Victoria Medical Centre

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“myPAlive!” telephone answering service have been answering our calls continually since 2002. They have always provided a reliable, courteous and economic service twenty four hours a day and therefore, we are pleased to recommend their services.
Tim Hill
Partner
Hylton Hill Estate Agents

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“We have been using myPAlive! since I joined the company in 1999 and they have proved to be a vital partner in our ever changing business model. With our multiple sites and support personnel they have remained very flexible in order to accommodate our varied requirements. Their front line staff have proven to be polite and professional whilst their backroom admin team have been very helpful and understanding. I personally see them as an additional department within our own business.”
Barry Whitehouse
Business Systems Manager
Hygrade Foods (A Division of Tulip Ltd)