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Features and benefits
The Features
- 24 hours a day 365 days a year Emergency Call Out and message taking service.
- We are totally committed to helping your business succeed. With every call we take for you, our state of the art technology not only automatically displays your business details but also your preferred welcoming script which is delivered by trained, friendly and professional Operatives. We answer in your Firm’s name, just as your own staff would, without callers being aware of the diversion.
- Calls are always answered in a polite and professional manner by one of a dedicated team of call handlers who understand you, your business, and speak with your customers each time they call.
- No Risk to you of your line being engaged, unanswered or taken by an answering machine.
- Freedom for you to get on with what you do best, your business.
- Your Business is ensured to receive a professional and dependable image from your customers’ perspective.
- Cost Effective delivery of an essential part of your business.
- We Guarantee to answer your calls quickly and effectively.
The Benefits
- Originally operating as Vodafone Telephone Answering Services.
- Achieve 100% success in answering every call. Never miss an opportunity for your business.
- We don’t go home , become sick, take a tea break or go on holiday. With our resources, you can rest assured you won’t miss a call. We can replace and reduce existing overheads.
- Flexibility to adapt to your business requirements. Your individual needs are discussed and the extent of our involvement is agreed. This can be reviewed at any time, changed as required.
- Choice of packages which are tailored to your needs.
- You choose when you use us and control it instantly: all you do is press a few digits on your telephone keypad and this instantly diverts calls to us where we are ready and set up to receive them. No notice required! Use us when you’re engaged; when your calls aren’t answered within 3 rings; when staff are unavailable or simply just all the time.
- Transparent charges.
- No commitment on Reception STANDARD, PLUS AND SPECIALIST beyond a month at any time.
- 100% UK based with no automated call handling and no outsourcing of your calls.
- Exceptionally quick to set up. We could be handling your calls within hours.